Murphy’s Heating and Cooling

Both reviews are strongly negative and describe serious failures across nearly every dimension. Professionalism is critically low: the contractor dodged follow-up calls, screened calls using caller ID to avoid complaints, operated without company signage or proper documentation, and failed to communicate costs before performing work. Pricing is flagged as deceptive — a $680 cash-only charge for ... Read more

Both reviews are strongly negative and describe serious failures across nearly every dimension. Professionalism is critically low: the contractor dodged follow-up calls, screened calls using caller ID to avoid complaints, operated without company signage or proper documentation, and failed to communicate costs before performing work. Pricing is flagged as deceptive — a $680 cash-only charge for refrigerant was applied without customer consent, and no official receipt or licensed company header was provided. Project completion is near-zero: neither job was resolved, the AC remained broken at 80°F after payment, the sink leak was not identified by the technician, and no callbacks were honored in either case. Experience is also severely questioned, as the actual problem (a faulty thermostat) was missed entirely and a costly incorrect fix was applied, with one reviewer explicitly stating the contractor appeared unlicensed and 'learning on the job.' Read less