L Richards Plumbing & Heating

L Richards Plumbing demonstrates strong professionalism and technical expertise across most engagements, with consistent praise for punctuality, communication, and workmanship quality. However, pricing concerns emerge in multiple reviews, with customers citing unexpected cost increases, overcharging, and lack of transparency in initial quotes. Project completion is generally reliable, though sever... Read more

L Richards Plumbing demonstrates strong professionalism and technical expertise across most engagements, with consistent praise for punctuality, communication, and workmanship quality. However, pricing concerns emerge in multiple reviews, with customers citing unexpected cost increases, overcharging, and lack of transparency in initial quotes. Project completion is generally reliable, though several critical failures exist: one customer was never contacted after initial assessment, another experienced no-show appointments with rude staff responses, and multiple customers reported incomplete cleanup. The company shows significant inconsistency—exceptional service in many cases contrasts sharply with poor communication and follow-through in others, suggesting operational or personnel variability. Read less