Edgerton

Edgerton shows significant inconsistency across dimensions. Technical expertise and experience are strong (82.0), with multiple reviews praising technician knowledge and problem-solving. However, professionalism is undermined by chronic scheduling failures, poor communication, and unresponsiveness documented across multiple reviews spanning 2017–2023. Pricing concerns are substantial, with compl... Read more

Edgerton shows significant inconsistency across dimensions. Technical expertise and experience are strong (82.0), with multiple reviews praising technician knowledge and problem-solving. However, professionalism is undermined by chronic scheduling failures, poor communication, and unresponsiveness documented across multiple reviews spanning 2017–2023. Pricing concerns are substantial, with complaints about unauthorized charges, lack of transparency, inflated estimates, and aggressive subcontractor billing practices. Project completion is hampered by incomplete diagnostics, failed first attempts, and unresolved issues requiring multiple visits. The company demonstrates capability but poor operational execution and customer service management. Read less