Ace Plumbing Heating & Air Conditioning

Ace Plumbing receives broadly positive marks for professionalism and experience, with the majority of reviewers noting punctuality, courteous technicians, and competent workmanship across a wide range of plumbing and HVAC tasks. However, pricing is a persistent and significant concern: dozens of reviewers explicitly complained about unexpectedly high bills, opaque billing structures (charging by 1... Read more

Ace Plumbing receives broadly positive marks for professionalism and experience, with the majority of reviewers noting punctuality, courteous technicians, and competent workmanship across a wide range of plumbing and HVAC tasks. However, pricing is a persistent and significant concern: dozens of reviewers explicitly complained about unexpectedly high bills, opaque billing structures (charging by 15-minute increments including travel to hardware stores), and feeling misled by Angie's List deal fine print. Project completion is moderately positive but is dragged down by a meaningful number of reviews describing incomplete work, return visits required to fix the same issue, and at least two cases of abandoned jobs or technicians failing to follow through. A handful of serious negative reviews — including a job left with a gaping hole unfilled, a dishwasher door broken by a technician, and multiple instances of no-call/no-show — prevent the score from reaching the high range. Read less