Phelps Plumbing

Phelps Plumbing has a clearly split reputation: the majority of positive reviews praise fair pricing, professional demeanor, quality workmanship, and good communication, while two significant negative reviews describe no-shows and complete failure to follow up — serious reliability failures that materially drag down the professionalism and project completion scores. Pricing is the strongest dime... Read more

Phelps Plumbing has a clearly split reputation: the majority of positive reviews praise fair pricing, professional demeanor, quality workmanship, and good communication, while two significant negative reviews describe no-shows and complete failure to follow up — serious reliability failures that materially drag down the professionalism and project completion scores. Pricing is the strongest dimension, with multiple reviewers independently noting below-market rates and even a case where the plumber charged less than the estimate. However, the two no-show incidents (one in 2023, one in 2024) represent a pattern of punctuality and reliability problems that cannot be dismissed as isolated. Experience scores reasonably well based on specific descriptions of quality work, but the overall picture is one of inconsistency rather than consistent excellence. Read less