TNT RooterHome Repair

TNT exhibits significant inconsistency across service quality and business practices. While technical expertise and professionalism are generally strong (particularly with technicians like Eric, Joshua, Brent, and Moses), the company suffers from serious pricing transparency issues, with multiple customers reporting aggressive upselling tactics, inflated quotes, and pressure sales. Project complet... Read more

TNT exhibits significant inconsistency across service quality and business practices. While technical expertise and professionalism are generally strong (particularly with technicians like Eric, Joshua, Brent, and Moses), the company suffers from serious pricing transparency issues, with multiple customers reporting aggressive upselling tactics, inflated quotes, and pressure sales. Project completion is reliable when work begins, but responsiveness and follow-through on callbacks are problematic. The company appears to have two distinct operational tiers: individual technicians who deliver excellent service, and management/sales practices that undermine customer trust through questionable pricing and communication failures. Read less