Royal Services

Royal Services Plumbing has a strong base of positive reviews praising punctuality, communication, thoroughness, and technical skill across multiple jobs including pipe replacement, water heater work, and drain clearing. However, three notably negative reviews — one describing a deeply unsanitary and unprofessional service visit with overcharging, one citing a failed repair that leaked within a ... Read more

Royal Services Plumbing has a strong base of positive reviews praising punctuality, communication, thoroughness, and technical skill across multiple jobs including pipe replacement, water heater work, and drain clearing. However, three notably negative reviews — one describing a deeply unsanitary and unprofessional service visit with overcharging, one citing a failed repair that leaked within a year plus rude and inappropriate behavior, and one about rude phone customer service — meaningfully drag down scores across all dimensions. Pricing is mixed: several reviewers praised affordability and fair quotes, but one reviewer found the price $50 above market and another paid $600 for a spigot replacement that led to additional damage costs. Project completion is generally strong but is undermined by the failed spigot repair and the incomplete/messy drain cleaning job. The business appears to have improved in more recent years (2024 reviews are positive), but the negative reviews cannot be ignored. Read less