Overview of Company Customer Sentiment Analysis in May
This contractor's review set is small (4 reviews) and deeply divided, making any score highly uncertain. Professionalism is severely undermined by a documented no-call, no-show after a scheduled appointment and a complaint about unprofessional conduct, partially offset by two positive reviews praising courtesy and responsiveness. Project completion is a significant concern, with one reviewer expli... Read more
This contractor's review set is small (4 reviews) and deeply divided, making any score highly uncertain. Professionalism is severely undermined by a documented no-call, no-show after a scheduled appointment and a complaint about unprofessional conduct, partially offset by two positive reviews praising courtesy and responsiveness. Project completion is a significant concern, with one reviewer explicitly stating the job was left incomplete and had to be entirely redone by another company. Pricing received one positive mention — a water main replacement described as significantly cheaper than competitors — but a single mention carries very little weight. Experience scores low due to the incomplete work complaint directly calling out lack of professionalism and quality, though two positive reviews suggest competent work in those instances. Read less