Mayfield Plumbing & Backflow

Sean Mayfield demonstrates strong technical expertise and fair pricing, with multiple reviews praising his skill, knowledge, and reasonable costs. However, professionalism is significantly undermined by three recent reviews (2024, 2024, 2024) documenting poor customer service: condescending communication, refusal to provide service without explanation, and charging for a failed site visit without ... Read more

Sean Mayfield demonstrates strong technical expertise and fair pricing, with multiple reviews praising his skill, knowledge, and reasonable costs. However, professionalism is significantly undermined by three recent reviews (2024, 2024, 2024) documenting poor customer service: condescending communication, refusal to provide service without explanation, and charging for a failed site visit without attempting basic contact. While older reviews (2016–2023) are overwhelmingly positive, the pattern of recent interpersonal conflicts suggests a deterioration in service quality and customer respect. The WW Score reflects this mixed profile: strong technical capability offset by serious professionalism concerns that directly impact customer trust. Read less