Craig Plumbing Heating & Cooling

Craig Plumbing Heating & Cooling earns strong marks across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently praise punctuality, courtesy, responsiveness, and same-day service. Experience and technical knowledge are well-supported, with multiple reviewers noting skilled diagnostics and effective problem-solving, though one notable 1-star ... Read more

Craig Plumbing Heating & Cooling earns strong marks across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently praise punctuality, courtesy, responsiveness, and same-day service. Experience and technical knowledge are well-supported, with multiple reviewers noting skilled diagnostics and effective problem-solving, though one notable 1-star review credibly alleges a misdiagnosis of a furnace (flame sensor dismissed as unfixable), which tempers the experience score. Project completion is generally positive with jobs described as finished cleanly and efficiently, but is modestly penalized by a 1-star review describing a heating system removal that left the home without heat, a 2-star review about a recurring water leak not fixed on the first visit, and a 2-star review about a service plan with no follow-through on promised callbacks. Pricing is viewed favorably by most reviewers who mention it, though one older 2-star review raises a concern about a potentially inflated upsell estimate for a furnace reinstall that a second opinion deemed unnecessary. Read less