Fred’s Plumbing & Heating

Fred's Plumbing demonstrates strong professionalism with consistent punctuality, courteous communication, and responsive service across most reviews. Technical expertise and workmanship are generally solid, with many customers praising quick problem-solving and fair pricing. However, project completion reliability is significantly undermined by multiple serious failures: no-shows without notificat... Read more

Fred's Plumbing demonstrates strong professionalism with consistent punctuality, courteous communication, and responsive service across most reviews. Technical expertise and workmanship are generally solid, with many customers praising quick problem-solving and fair pricing. However, project completion reliability is significantly undermined by multiple serious failures: no-shows without notification, extended delays (8-12 weeks for service), and documented quality issues including glycol leaks, improper installations, and incomplete work. The company shows a pattern of over-reliance on the owner for complex jobs, creating bottlenecks and service gaps. Recent reviews (2023-2021) are more positive, but older reviews (2016-2020) reveal systemic management and accountability problems. Read less