Flow Right Plumbing, Heating & Cooling

Flow Right demonstrates strong technical expertise and professionalism in individual technician interactions, with many customers praising specific team members for knowledge and courteous service. However, the company is significantly undermined by persistent pricing concerns—numerous customers report dramatic overcharges, inflated quotes, and aggressive upselling tactics. Project completion is... Read more

Flow Right demonstrates strong technical expertise and professionalism in individual technician interactions, with many customers praising specific team members for knowledge and courteous service. However, the company is significantly undermined by persistent pricing concerns—numerous customers report dramatic overcharges, inflated quotes, and aggressive upselling tactics. Project completion issues are evident, with multiple reports of incomplete work, failed inspections, and lack of follow-through on callbacks. The company's billing practices and collection methods (including mechanics liens) have generated substantial customer distrust. While recent reviews (past 6 months) show more positive experiences, older reviews reveal a pattern of problematic behavior that suggests systemic issues beyond individual technician performance. Read less