Drain Wizard

Drain Wizard demonstrates strong technical expertise and generally responsive service, with many customers praising quick response times and skilled problem-solving. However, the company is significantly hampered by serious professionalism and reliability issues, including no-shows, poor follow-up communication, and documented instances of theft and property damage without adequate resolution. Pri... Read more

Drain Wizard demonstrates strong technical expertise and generally responsive service, with many customers praising quick response times and skilled problem-solving. However, the company is significantly hampered by serious professionalism and reliability issues, including no-shows, poor follow-up communication, and documented instances of theft and property damage without adequate resolution. Pricing concerns are also evident, with multiple customers reporting unexpected charges and quotes not honored. While recent reviews (2018-2024) show improvement in service quality, older reviews reveal systemic management and accountability problems under previous ownership that damaged trust. Read less