Benjamin Franklin Plumbing of Denver

Benjamin Franklin Plumbing of Denver presents a deeply split profile: a large cohort of recent (2024–2025) reviews praise individual technicians — Leroy, Cristi, Danny, Andrew, Ilija, Daniel, and others — for punctuality, courtesy, clear communication, and solid workmanship, driving moderately positive professionalism and experience scores. However, pricing is the single most damaging dimens... Read more

Benjamin Franklin Plumbing of Denver presents a deeply split profile: a large cohort of recent (2024–2025) reviews praise individual technicians — Leroy, Cristi, Danny, Andrew, Ilija, Daniel, and others — for punctuality, courtesy, clear communication, and solid workmanship, driving moderately positive professionalism and experience scores. However, pricing is the single most damaging dimension across the entire review history, with dozens of reviewers across multiple years explicitly describing charges as grossly inflated, inconsistent, or deceptive — including hidden fees, bait-and-switch quotes, and estimates two to four times higher than competitors. Project completion is mixed: many jobs are reported as finished well, but a meaningful number of reviews describe incomplete work, failed callbacks, warranty disputes, and at least one case where a drain was left more clogged than before. The overall WW Score of 62.4 reflects genuine technical competence from individual technicians offset severely by a systemic and persistent pricing and business-practice problem that spans the full review history from 2010 to 2025. Read less