Rock Solid Plumbing Heating and Air

This contractor has a deeply polarized review profile across only 3 reviews, making any score highly uncertain. Two reviews are strongly positive, praising friendliness, honesty, and quality of work on HVAC and plumbing. However, one detailed and serious negative review from an 88-year-old customer alleges dishonesty, failure to return money, poor workmanship, and a BBB complaint — with the revi... Read more

This contractor has a deeply polarized review profile across only 3 reviews, making any score highly uncertain. Two reviews are strongly positive, praising friendliness, honesty, and quality of work on HVAC and plumbing. However, one detailed and serious negative review from an 88-year-old customer alleges dishonesty, failure to return money, poor workmanship, and a BBB complaint — with the reviewer claiming the owner admitted wrongdoing to the BBB but still did not make restitution. The negative review significantly drags down all dimensions, particularly professionalism and project completion, as it contains specific, credible allegations rather than vague dissatisfaction. With only 3 reviews total, no reliable pattern can be established. Read less