Andy’s Plumbing & Heating

Andy's Plumbing and Heating receives strong praise for technical skill, workmanship quality, and fair pricing when they do show up — multiple reviewers highlight accurate diagnoses, clean work, and honest advice that saved customers money. Professionalism scores are dragged down significantly by a persistent and well-documented pattern of no-call-no-shows, failure to return calls after estimates... Read more

Andy's Plumbing and Heating receives strong praise for technical skill, workmanship quality, and fair pricing when they do show up — multiple reviewers highlight accurate diagnoses, clean work, and honest advice that saved customers money. Professionalism scores are dragged down significantly by a persistent and well-documented pattern of no-call-no-shows, failure to return calls after estimates, and at least one billing irregularity (charging a card 7 months after service). Project completion is the most penalized dimension, as a substantial minority of reviewers — spanning multiple years — report that Andy's came out for an estimate or initial visit and then simply never followed through, even after repeated follow-up calls. Pricing is the strongest dimension, with the majority of reviewers who mention cost describing it as fair, reasonable, or better than competitors. The overall score reflects a contractor with genuine skill and a loyal customer base, undermined by serious and recurring reliability and follow-through failures. Read less