Power Rooter & Plumbing

Power Rooter & Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight courteous staff, prompt response times, clear communication, and a professional demeanor from both office representatives and field technicians. Pricing is generally regarded as fair and transparent, though one older negative r... Read more

Power Rooter & Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight courteous staff, prompt response times, clear communication, and a professional demeanor from both office representatives and field technicians. Pricing is generally regarded as fair and transparent, though one older negative review raises concerns about a disputed $200 job that the company declined to honor under its guarantee. Project completion is solid overall, but is meaningfully dragged down by two serious negative reviews: one involving a failed drain repair with a disputed warranty claim, and one involving a major workmanship failure (black mold from improper shower tile installation over non-water-resistant sheetrock) where the owner was described as hostile and refused any accountability. Experience scores well based on numerous reviewers praising technical knowledge and problem-solving, including a complex slab leak handled via tunneling, but the mold and shoddy workmanship complaint introduces a credible and detailed counter-narrative that cannot be ignored. The WW Score reflects a genuinely capable contractor with a strong track record tempered by documented instances of poor workmanship and customer dispute handling. Read less