Flatiron Sprinkler

Flatiron Sprinkler exhibits a deeply polarized performance profile. Positive reviews (primarily from 2015–2017) consistently praise technical skill, punctuality, and courteous service, with several customers citing 10+ years of loyalty. However, recent reviews (2018–2024) reveal severe professionalism and pricing issues: billing disputes with unexplained charges, owner hostility when questione... Read more

Flatiron Sprinkler exhibits a deeply polarized performance profile. Positive reviews (primarily from 2015–2017) consistently praise technical skill, punctuality, and courteous service, with several customers citing 10+ years of loyalty. However, recent reviews (2018–2024) reveal severe professionalism and pricing issues: billing disputes with unexplained charges, owner hostility when questioned, incomplete work requiring costly rework, and staff rudeness. The company's willingness to threaten collections and remove work over billing disputes, combined with documented installation errors and warranty disputes, significantly undermines trust. While technical execution on successful projects is strong, customer service deterioration and financial transparency failures are critical weaknesses. Read less