Professor Plumber

Professionalism is the most heavily evidenced dimension and paints a deeply mixed picture: two detailed negative reviews describe no-shows without notice, failure to communicate, and outright hostile behavior toward a customer, while two brief positive reviews praise Tim as professional and timely, and one detailed positive review highlights good communication and follow-through. The no-show and v... Read more

Professionalism is the most heavily evidenced dimension and paints a deeply mixed picture: two detailed negative reviews describe no-shows without notice, failure to communicate, and outright hostile behavior toward a customer, while two brief positive reviews praise Tim as professional and timely, and one detailed positive review highlights good communication and follow-through. The no-show and verbal abuse incidents are serious and specific, dragging the professionalism score down significantly. Project completion is similarly split — the one detailed positive review shows a job completed thoroughly, but two reviews describe complete failure to show up at all, meaning the job never started. Experience scores moderately based on three reviews that mention quality workmanship and skill, though these are brief and lack specifics. Pricing was not mentioned in any review and cannot be scored. Read less