Cady Plumbing

Cady Plumbing presents a deeply divided picture across its review history. Positive reviews — many of which are older (pre-2017) — praise responsiveness, honesty, and technical competence, with several customers highlighting that the company gave free advice or saved them significant money compared to competitors. However, a substantial cluster of negative reviews raises serious concerns acros... Read more

Cady Plumbing presents a deeply divided picture across its review history. Positive reviews — many of which are older (pre-2017) — praise responsiveness, honesty, and technical competence, with several customers highlighting that the company gave free advice or saved them significant money compared to competitors. However, a substantial cluster of negative reviews raises serious concerns across all four dimensions: professionalism is undermined by reports of late arrivals, no-shows, aggressive voicemails from the owner, and dismissive office staff; pricing is flagged repeatedly for hidden charges, bills that differed from verbal estimates, and charges for unresolved work; project completion is a notable weak point, with multiple reviewers describing abandoned jobs, repeat visits that still failed to finish work, and unkept scheduling commitments. Experience scores moderately, as some technicians demonstrated strong skill while others were described as inexperienced and unable to diagnose basic problems. The overall score reflects a contractor with genuine capability but significant and recurring operational and integrity failures. Read less