The Water Firm

Rick's plumbing work demonstrates strong technical expertise and fair pricing, with most recent positive reviews praising his skill, efficiency, and affordability. However, significant professionalism concerns emerge from multiple reviews (2017–2019) documenting poor communication, non-responsiveness to callbacks, and lack of invoice documentation—issues that directly contradict the glowing te... Read more

Rick's plumbing work demonstrates strong technical expertise and fair pricing, with most recent positive reviews praising his skill, efficiency, and affordability. However, significant professionalism concerns emerge from multiple reviews (2017–2019) documenting poor communication, non-responsiveness to callbacks, and lack of invoice documentation—issues that directly contradict the glowing testimonials from 2012–2016. The most recent negative review (2019) also raises concerns about parts management and transparency. While his workmanship and problem-solving ability remain consistently praised, the pattern of communication failures and follow-up issues substantially undermines overall reliability. Read less