Mountain Drains

Mountain Drains presents a deeply mixed picture across its review history. On the positive side, when technicians do show up, multiple reviewers praise the quality of workmanship, technical knowledge, and fair pricing — with specific callouts for Chris, Danny, and other crew members doing thorough, skilled work. However, a significant and recurring pattern of no-shows, unreturned calls, and aban... Read more

Mountain Drains presents a deeply mixed picture across its review history. On the positive side, when technicians do show up, multiple reviewers praise the quality of workmanship, technical knowledge, and fair pricing — with specific callouts for Chris, Danny, and other crew members doing thorough, skilled work. However, a significant and recurring pattern of no-shows, unreturned calls, and abandoned jobs drags down both professionalism and project completion scores substantially. At least 10 reviews explicitly describe being stood up, ignored after initial contact, or left mid-job without follow-through — a serious reliability problem that cannot be dismissed as isolated incidents. Pricing is generally viewed favorably by those who received service, with several reviewers noting Mountain Drains was cheaper than competitors and transparent about costs. The experience dimension scores highest because reviewers who received completed work consistently praised the skill level, but this is tempered by the fact that many customers never got that far. Read less