Courtesy Plumbing & Heating

Courtesy Plumbing and Heating presents a deeply divided review profile. A meaningful subset of customers — particularly those served by technicians Drew, Jason, Alec, Jenna, and David — report genuinely positive experiences with professionalism, responsiveness, and technical competence. However, these positives are substantially offset by a large volume of serious negative reviews spanning pri... Read more

Courtesy Plumbing and Heating presents a deeply divided review profile. A meaningful subset of customers — particularly those served by technicians Drew, Jason, Alec, Jenna, and David — report genuinely positive experiences with professionalism, responsiveness, and technical competence. However, these positives are substantially offset by a large volume of serious negative reviews spanning pricing gouging allegations, no-show appointments, incomplete or incorrect work, unlicensed technician concerns, and failure to follow through on promises. Pricing is the single most damaged dimension, with numerous reviewers across multiple years independently describing charges as wildly inflated — sometimes 5–10x market rate — and several alleging deceptive upselling practices. Project completion also suffers significantly, with multiple documented cases of technicians failing to return as promised, leaving work unfinished, or performing incorrect repairs that required third-party correction. The company's overall score is dragged down by the consistency and specificity of these negative accounts across a long time span. Read less