Conifer Plumbing Heating & Drain Cleaning

Conifer Plumbing and Heating presents a deeply divided record across all four dimensions. Professionalism scores moderately due to a significant number of positive reviews praising punctuality, friendliness, and communication, but these are substantially offset by repeated, serious complaints about no-shows, cancelled appointments without notice, failure to return calls or emails, and at least one... Read more

Conifer Plumbing and Heating presents a deeply divided record across all four dimensions. Professionalism scores moderately due to a significant number of positive reviews praising punctuality, friendliness, and communication, but these are substantially offset by repeated, serious complaints about no-shows, cancelled appointments without notice, failure to return calls or emails, and at least one instance of a technician hanging up on a customer. Pricing is the weakest dimension, with multiple reviewers explicitly calling out charges of $450–$500 for diagnostics alone, parts marked up far above retail, and hidden or unexpected fees for estimates — several customers reported finding the same work done for less than half the quoted price elsewhere. Project completion is mixed: several reviews praise follow-through and callback service, but there are credible accounts of abandoned jobs, warranty work refused, a furnace improperly installed that voided its own warranty, and a boiler repair that required a competitor to fix a defective part the company installed. Experience scores in the mid-range because while many positive reviews describe skilled, knowledgeable technicians, there are multiple documented misdiagnoses — including one case where a competitor identified and fixed an entirely different problem for less money — and at least one instance of improper installation causing long-term damage. Read less