Cheaper Rooter

Cheaper Rooter exhibits severe and consistent deficiencies across professionalism and project completion, which are the two most heavily weighted dimensions. While some customers praise honesty and fair pricing (5 positive reviews), the overwhelming majority (13 of 18 reviews) document serious failures: no-shows despite promises, unfinished work, poor workmanship, rude/unprofessional behavior, and... Read more

Cheaper Rooter exhibits severe and consistent deficiencies across professionalism and project completion, which are the two most heavily weighted dimensions. While some customers praise honesty and fair pricing (5 positive reviews), the overwhelming majority (13 of 18 reviews) document serious failures: no-shows despite promises, unfinished work, poor workmanship, rude/unprofessional behavior, and failure to follow up on callbacks. Critical incidents include leaving a sewer pipe open for 24 hours, severing a sprinkler line without repair, installing a drain a foot above grade, and causing water damage without remediation. The company's responsiveness and communication are particularly problematic, with multiple reports of unreturned calls and broken commitments. A small subset of loyal customers report positive experiences with honesty and fair pricing, but these cannot offset the pattern of operational failures and customer harm. Read less