Cardom Plumbing & Heating

Two positive reviews highlight Tom's 20+ years of experience, quick emergency response, and ability to handle a range of plumbing work, which supports moderate scores in professionalism, project completion, and experience. However, a detailed and credible 1-star review significantly drags down the professionalism and pricing dimensions, describing refusal to provide an itemized invoice, aggressive... Read more

Two positive reviews highlight Tom's 20+ years of experience, quick emergency response, and ability to handle a range of plumbing work, which supports moderate scores in professionalism, project completion, and experience. However, a detailed and credible 1-star review significantly drags down the professionalism and pricing dimensions, describing refusal to provide an itemized invoice, aggressive behavior when the customer sought competing quotes, and pricing that the owner himself confirmed was $595 in labor for roughly 40 minutes of work. The pricing dimension is scored very low based on this single but highly specific and damaging account. The two 5-star reviews lack granular detail and use somewhat generic praise, which limits their ability to fully offset the negative review. Read less