Raven Plumbing Heating & Backflow Prevention

Raven Plumbing, Heating & Backflow Prevention receives overwhelmingly negative reviews across nearly all dimensions. Professionalism is severely undermined by repeated failures to return calls, no-shows, lack of paperwork, and poor communication — with only one positive review describing a professional experience. Project completion is a critical failure point, with multiple reviews describing u... Read more

Raven Plumbing, Heating & Backflow Prevention receives overwhelmingly negative reviews across nearly all dimensions. Professionalism is severely undermined by repeated failures to return calls, no-shows, lack of paperwork, and poor communication — with only one positive review describing a professional experience. Project completion is a critical failure point, with multiple reviews describing unresolved leaks, abandoned jobs, months-long waits for parts, and a catastrophic basement flood caused by technician negligence. Technical experience is consistently rated as poor, with multiple reviewers describing technicians who did not know how to perform basic wiring or repairs, and one instance where a technician admitted to using the wrong part. Pricing transparency is also a concern, with two separate reviews alleging overbilling — one for inflated labor hours and another for a heavily marked-up water heater. The single positive review, while detailed and credible, is insufficient to offset the volume and severity of negative feedback. Read less