Pride Plumbing Heating And Cooling

Pride Plumbing shows a deeply mixed track record across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: several reviews praise punctuality, friendly communication, and thorough explanations, while multiple others describe upselling of grieving or vulnerable customers, failure to return calls, standing up appointments, and charging fees withou... Read more

Pride Plumbing shows a deeply mixed track record across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: several reviews praise punctuality, friendly communication, and thorough explanations, while multiple others describe upselling of grieving or vulnerable customers, failure to return calls, standing up appointments, and charging fees without delivering promised estimates. Pricing is a significant liability — multiple reviews cite charges far above competitors, hidden or disputed add-on fees, refusal to itemize parts costs, and one customer being quoted nearly 5x what a competitor charged for the same job. Project completion is similarly split, with some customers reporting thorough, timely work and others describing incomplete follow-through, a disputed gas line installation that later leaked, and a technician who refused to perform the requested task. Experience scores moderately, with several reviewers praising technical skill and creative problem-solving, but offset by a serious allegation of a faulty gas line installation and suspicion of reconditioned parts being used. Read less