Peterson Plumbing, Heating, Cooling & Drain

Peterson Plumbing presents a deeply divided review profile. Recent reviews from 2024–2025 are overwhelmingly positive, praising individual technicians like Josh, Tim, John, William, and others for professionalism, friendliness, and competence. However, a substantial body of older reviews — many with significant detail — paint a consistent picture of extreme price gouging, dishonest diagnosti... Read more

Peterson Plumbing presents a deeply divided review profile. Recent reviews from 2024–2025 are overwhelmingly positive, praising individual technicians like Josh, Tim, John, William, and others for professionalism, friendliness, and competence. However, a substantial body of older reviews — many with significant detail — paint a consistent picture of extreme price gouging, dishonest diagnostics, incomplete or botched repairs, and predatory upselling targeting vulnerable customers including the elderly. The pricing dimension is the most severely impacted, with dozens of reviewers independently describing quotes that were 3x to 15x higher than competitors, often for simple jobs. Project completion also suffers significantly, with multiple accounts of work left unfinished, repeat failures after repair, and warranty obligations ignored. The professionalism score reflects a split between courteous individual technicians and deeply unprofessional management behavior, including an owner reportedly threatening legal action against reviewers. Read less