Hays Plumbing and Heating

Bill demonstrates strong technical expertise and project completion capability, with multiple reviews praising his knowledge, problem-solving, and timely work. However, professionalism is significantly undermined by one explicit account of rudeness and hanging up on a customer, which directly contradicts the positive characterizations in other reviews. Pricing appears fair based on limited mention... Read more

Bill demonstrates strong technical expertise and project completion capability, with multiple reviews praising his knowledge, problem-solving, and timely work. However, professionalism is significantly undermined by one explicit account of rudeness and hanging up on a customer, which directly contradicts the positive characterizations in other reviews. Pricing appears fair based on limited mention. The score reflects solid technical performance offset by a serious interpersonal incident that raises concerns about consistency and customer service reliability. Read less