Double Diamond Plumbing & Heating

This contractor shows severe inconsistency across reviews, with stark polarization between highly satisfied long-term clients and deeply dissatisfied recent customers. Professionalism is the primary weakness, with multiple reports of poor communication, rudeness, and unprofessional behavior (late arrivals, grumpy demeanor, unwillingness to engage with customers). Project completion is compromised ... Read more

This contractor shows severe inconsistency across reviews, with stark polarization between highly satisfied long-term clients and deeply dissatisfied recent customers. Professionalism is the primary weakness, with multiple reports of poor communication, rudeness, and unprofessional behavior (late arrivals, grumpy demeanor, unwillingness to engage with customers). Project completion is compromised by documented instances of incomplete work and failure to properly test/secure installations before departure. Pricing appears fair when mentioned positively, and experience level is evident in some complex jobs, but execution quality and customer service are unreliable. The two most recent reviews (2022–2023) are significantly more negative than older reviews (2018–2021), suggesting potential service degradation. Read less