Amico Plumbing

Amico Plumbing presents a deeply mixed picture across all dimensions. On the positive side, several reviews from 2016–2018 praise individual technicians like Jonathan and Tim for punctuality, friendliness, and technical competence, with one reviewer describing a complex boiler replacement handled with skill and dedication. However, two significant 1-star reviews from 2019 — the most recent in ... Read more

Amico Plumbing presents a deeply mixed picture across all dimensions. On the positive side, several reviews from 2016–2018 praise individual technicians like Jonathan and Tim for punctuality, friendliness, and technical competence, with one reviewer describing a complex boiler replacement handled with skill and dedication. However, two significant 1-star reviews from 2019 — the most recent in the dataset — describe serious failures in project completion (debris and unsecured pipe left in a crawl space), poor owner responsiveness, and a billing dispute involving an undisclosed vendor surcharge that resulted in overcharging. The pricing dimension is particularly concerning, with one reviewer documenting a $23,000+ job with unresolved complaints and another explicitly describing hidden charges. The recency of the negative reviews weighs heavily against the older positive ones, pulling scores down across all dimensions. Read less