Overview of Company Customer Sentiment Analysis in May
The reviews for this company paint an overwhelmingly negative picture across all four scored dimensions. Professionalism is severely damaged by consistent reports of dishonesty, no-shows, bad attitudes, failure to respond to communications, and allegations of training employees to be deceptive. Pricing is flagged as predatory and abusive, with multiple reviewers citing markups of 300–400% on par... Read more
The reviews for this company paint an overwhelmingly negative picture across all four scored dimensions. Professionalism is severely damaged by consistent reports of dishonesty, no-shows, bad attitudes, failure to respond to communications, and allegations of training employees to be deceptive. Pricing is flagged as predatory and abusive, with multiple reviewers citing markups of 300–400% on parts and charges far exceeding market rates. Project completion is perhaps the most critically scored dimension, with multiple independent reviewers explicitly stating that paid work was never finished, permits were never pulled, inspections were failed and ignored, and other companies had to be hired to redo or complete the work. Experience scores marginally higher only because one reviewer noted a technician was knowledgeable and one portion of a bid was deemed reasonable by an independent expert, but this is heavily outweighed by reports of unlicensed electricians, code violations, and work that failed inspection. Read less