Patrick Plumbing & Heating

Patrick Plumbing & Heating has a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: multiple reviews describe rude behavior, a missed appointment with no advance notice, a worker trespassing on a neighbor's property, vulgar language caught on camera, and an owner who hung up on a customer and failed to follow up on complaints — though several... Read more

Patrick Plumbing & Heating has a deeply mixed record across all four dimensions. Professionalism is the most heavily penalized dimension: multiple reviews describe rude behavior, a missed appointment with no advance notice, a worker trespassing on a neighbor's property, vulgar language caught on camera, and an owner who hung up on a customer and failed to follow up on complaints — though several positive reviews do praise friendliness and punctuality. Pricing is a significant concern, with multiple reviewers citing hidden charges, inflated hours, undisclosed travel fees, and refusal to provide phone quotes, though a handful of older reviews describe fair and transparent pricing. Project completion is mixed — some jobs were finished well and on time, but others were abandoned mid-job, callbacks were ignored, and at least one appointment was cancelled the day of with nearly two weeks' notice given. Experience scores moderately, with some reviewers praising technical knowledge and quality workmanship, while others describe a plumber who gave up on non-trivial jobs, refused to work with certain brands, and failed to diagnose a simple flow issue that the homeowner resolved in 15 minutes via YouTube. Read less