Elite Drains

Elite Drains demonstrates strong technical expertise and professionalism in routine drain cleaning and diagnostics, with Danny consistently praised for responsiveness, knowledge, and fair pricing on standard jobs. However, the company shows significant weaknesses in project completion and follow-through, particularly on complex jobs and callbacks. Multiple reviews document incomplete work, failure... Read more

Elite Drains demonstrates strong technical expertise and professionalism in routine drain cleaning and diagnostics, with Danny consistently praised for responsiveness, knowledge, and fair pricing on standard jobs. However, the company shows significant weaknesses in project completion and follow-through, particularly on complex jobs and callbacks. Multiple reviews document incomplete work, failure to return calls, poor supervision of laborers, and use of improper materials on major repairs. Customer service deteriorates when issues arise, with management becoming dismissive and defensive rather than remedial. The company's performance is highly inconsistent—excellent on emergency drain clearing but problematic on larger projects and warranty work. Read less