D.N.I. Heating-Cooling-Refrigeration-Plumbing

DNI receives strong praise across professionalism, timeliness, and communication from the majority of reviewers, with many specifically calling out named technicians as courteous, knowledgeable, and responsive. Project completion scores well overall, with multiple reviews confirming jobs were finished on time and to satisfaction, including same-day and next-day service. However, pricing is a notab... Read more

DNI receives strong praise across professionalism, timeliness, and communication from the majority of reviewers, with many specifically calling out named technicians as courteous, knowledgeable, and responsive. Project completion scores well overall, with multiple reviews confirming jobs were finished on time and to satisfaction, including same-day and next-day service. However, pricing is a notable weak point: multiple negative reviews cite hidden charges, unexpected fees, inflated parts markups, and quotes that did not match final invoices — pulling the pricing score down significantly. Experience is generally positive but is tempered by at least two serious negative reviews describing misdiagnosis, abandoned work, and unresolved repairs. The presence of 11 blank reviews (rating only, no text) reduces the usable data pool and slightly inflates the apparent star rating. Read less