Bighorn Plumbing

Bighorn Plumbing's WW Score is heavily dragged down by a persistent and serious pattern of pricing complaints across the majority of recent reviews, with multiple customers reporting charges they describe as grossly inflated — including one instance of a $2,800 quote versus a $400 competitor fix, and another billing $1,800 for under $100 in parts. Professionalism is mixed: a handful of reviews p... Read more

Bighorn Plumbing's WW Score is heavily dragged down by a persistent and serious pattern of pricing complaints across the majority of recent reviews, with multiple customers reporting charges they describe as grossly inflated — including one instance of a $2,800 quote versus a $400 competitor fix, and another billing $1,800 for under $100 in parts. Professionalism is mixed: a handful of reviews praise specific technicians (Jarrett, Jesse, Tim) for punctuality, courtesy, and responsiveness, but others report abandoned work, hidden charges, and targeting of senior citizens. Project completion is similarly split, with at least one explicit account of incomplete work followed by demands for additional payment, while other reviews describe jobs being seen through to the end. Experience scores moderately, with a few customers praising diagnostic skill and technical knowledge, though this is offset by negative accounts. The most recent reviews (2024) skew heavily negative, which is a significant concern for current reliability. Read less