ARS / Rescue Rooter Colorado

ARS Rescue Rooter presents a deeply polarized review profile. On the positive side, many individual technicians are praised for being professional, courteous, knowledgeable, and punctual, which keeps the professionalism score from collapsing entirely. However, the company is severely undermined by a massive and consistent pattern of scheduling failures — no-shows, last-minute cancellations, mult... Read more

ARS Rescue Rooter presents a deeply polarized review profile. On the positive side, many individual technicians are praised for being professional, courteous, knowledgeable, and punctual, which keeps the professionalism score from collapsing entirely. However, the company is severely undermined by a massive and consistent pattern of scheduling failures — no-shows, last-minute cancellations, multi-appointment rescheduling chains, and broken appointment windows — which devastates the project completion score. Pricing is a critical weakness, with dozens of reviewers explicitly describing quotes as grossly inflated, sometimes 2–5x competitor prices, and multiple credible accounts of technicians recommending unnecessary repairs or replacements as a sales tactic. Experience scores are mixed: while some technicians demonstrate genuine skill and problem-solving, there are numerous documented cases of faulty installations, failed inspections, incorrect diagnoses, and work that had to be redone multiple times. The overall picture is a company with capable individual workers but severely dysfunctional operations, dishonest upselling practices, and poor accountability. Read less