Overview of Company Customer Sentiment Analysis in May
All three reviews are strongly negative and paint a consistent picture of a deeply unreliable contractor. Professionalism is critically low: the contractor failed to show up for three scheduled appointments in one review, exhibited disorganized and unprofessional behavior throughout multiple jobs in another, and allegedly threatened a lien against a homeowner who claims to have never done business... Read more
All three reviews are strongly negative and paint a consistent picture of a deeply unreliable contractor. Professionalism is critically low: the contractor failed to show up for three scheduled appointments in one review, exhibited disorganized and unprofessional behavior throughout multiple jobs in another, and allegedly threatened a lien against a homeowner who claims to have never done business with them at all. Project completion is nearly nonexistent — multiple jobs were left unfinished, follow-up texts were ignored, and paid work was never corrected or honored. Where workmanship could be assessed, quality was described as shoddy, inconsistent, and fair at best, with specific examples of mismatched wallpaper, poor caulking, and stained fixtures. Pricing transparency was also flagged, with estimates differing between the two owners and costs repeatedly escalating beyond the original quote. Read less