Tombstone Sewer & Drain

Tombstone Sewer and Drain shows significant inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Professionalism is the primary concern, with multiple mentions of poor communication, unprofessional appearance (no PPE during COVID, unmarked van, cigarette butts left behind), and owner rudeness. Project completion is severely compromised by o... Read more

Tombstone Sewer and Drain shows significant inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Professionalism is the primary concern, with multiple mentions of poor communication, unprofessional appearance (no PPE during COVID, unmarked van, cigarette butts left behind), and owner rudeness. Project completion is severely compromised by one catastrophic review detailing five visits over three days with incomplete work, unauthorized charges, and property damage. Pricing transparency is questionable with documented cost overruns (double the quote). Technical skill appears competent when work is completed successfully, but execution consistency is unreliable. The company demonstrates responsiveness and communication capability in positive reviews, but fails to deliver consistently across all customer interactions. Read less