Subsurface Leak Detection

This single review describes a deeply negative experience with a leak detection service call. The customer alleges the technician spent only 10 minutes on-site, failed to use promised diagnostic tools (tracer gas, infrared), misidentified the problem as fascia boards when the actual issue was a roof leak near the chimney, and charged $600 for this inadequate service. The owner's response disputes ... Read more

This single review describes a deeply negative experience with a leak detection service call. The customer alleges the technician spent only 10 minutes on-site, failed to use promised diagnostic tools (tracer gas, infrared), misidentified the problem as fascia boards when the actual issue was a roof leak near the chimney, and charged $600 for this inadequate service. The owner's response disputes the characterization but does not refute the core complaint about limited time spent or tool usage. With only one review and significant dispute over facts, a reliable WW Score cannot be calculated. Read less