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Workman Score
72.8/100
Based on
120 reviews analyzed
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Overview of Company Customer Sentiment Analysis in May
Smith Plumbing and Heating demonstrates strong professionalism and technical expertise, with technicians consistently praised for courtesy, punctuality, and knowledge. However, the company is significantly hampered by persistent pricing concerns—numerous customers report overcharging, hidden fees, and aggressive upselling tactics that undermine trust. Project completion issues are notable, with ... Read more
Services Offered Verified by Business
Bathtub installation
Bathtub repair
Doorbell installation
Doorbell repair
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric repair
Faucet installation
Faucet repair
Garbage disposal installation
Garbage disposal repair
Gas line installation
Gas line repair
Light fixture installation
Light fixture repair
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Shower repair
Sink installation
Sink repair
Sump pump installation
Sump pump repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
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Price-friendly 62%
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Professionalism 79%
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Experience 80%
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Completion 72%
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