RMW Plumbing Services

RMW Plumbing Services (Rick) earns strong marks across all four dimensions, with the majority of reviewers praising punctuality, responsiveness, technical skill, and fair pricing. The experience dimension scores highest, supported by numerous specific accounts of expert diagnostics, complex repairs, and going above and beyond on jobs. However, three 1-star reviews introduce meaningful penalties: t... Read more

RMW Plumbing Services (Rick) earns strong marks across all four dimensions, with the majority of reviewers praising punctuality, responsiveness, technical skill, and fair pricing. The experience dimension scores highest, supported by numerous specific accounts of expert diagnostics, complex repairs, and going above and beyond on jobs. However, three 1-star reviews introduce meaningful penalties: two cite complete failure to respond or schedule (voicemail full, no callbacks over extended periods), and one details a serious concern about overpricing, incomplete work, and refusal to honor a stated satisfaction guarantee. These negative reviews are credible and specific, preventing top-tier scores in professionalism and project completion. Pricing scores are tempered by the one detailed complaint of an inflated quote and a competitor-matching negotiation that still left unresolved work. Read less