Leo’s Sewer-Drain Plumbing

Leo's Sewer and Drain demonstrates strong technical expertise and generally professional field technicians, with many customers praising specific technicians by name for their knowledge and courteous demeanor. Pricing is competitive and often comes in below customer expectations, with transparent quotes and no hidden charges in most cases. However, the company shows significant inconsistency in pr... Read more

Leo's Sewer and Drain demonstrates strong technical expertise and generally professional field technicians, with many customers praising specific technicians by name for their knowledge and courteous demeanor. Pricing is competitive and often comes in below customer expectations, with transparent quotes and no hidden charges in most cases. However, the company shows significant inconsistency in project completion and follow-through, with multiple documented instances of no-shows, rescheduling failures, incomplete work requiring multiple visits, and poor callback responsiveness. Customer service at the front desk is a notable weakness, with several complaints about rude or dismissive receptionists. The company excels when individual technicians are engaged but struggles with operational consistency and scheduling reliability. Read less