Five Star Bath Solutions - Colorado Springs

This single review describes a severely failed bathroom remodel project with multiple missed deadlines (July 2023 contract, promised October 2023, then December 2023, then January 2024), ultimately resulting in a refund request that went unanswered. The contractor demonstrated poor professionalism through unresponsiveness, broken promises, and conditional communication (threatening to ignore the c... Read more

This single review describes a severely failed bathroom remodel project with multiple missed deadlines (July 2023 contract, promised October 2023, then December 2023, then January 2024), ultimately resulting in a refund request that went unanswered. The contractor demonstrated poor professionalism through unresponsiveness, broken promises, and conditional communication (threatening to ignore the customer unless negative reviews were removed). Project completion was entirely absent—no work was delivered. Pricing integrity is questioned given the customer characterizes the experience as being 'ripped off.' However, with only one review, this score cannot be considered reliable. Read less