Atkins Plumbing

This contractor's review profile is dominated by serious, recurring failures in responsiveness and follow-through. Four of seven reviews explicitly describe Luke failing to return calls or texts, abandoning unfinished work, or ignoring customer complaints — a pattern that severely drags down both professionalism and project completion scores. The three positive reviews (all dated the same day in... Read more

This contractor's review profile is dominated by serious, recurring failures in responsiveness and follow-through. Four of seven reviews explicitly describe Luke failing to return calls or texts, abandoning unfinished work, or ignoring customer complaints — a pattern that severely drags down both professionalism and project completion scores. The three positive reviews (all dated the same day in July 2021) praise reliability and workmanship, but their clustering on a single date raises authenticity concerns and limits their weight. A critical failure was identified in the most recent review (2024): a permit was never pulled for a water heater installation, creating a legal and financial burden for the customer. The few positive signals in pricing and experience are insufficient to offset the documented pattern of non-completion and non-communication. Read less