A Plus Residential Plumbing & Heating

This single review describes an emergency response during a holiday weekend in winter, with the contractor arriving within 20 minutes and successfully fixing a leak — a strong indicator of responsiveness and follow-through. Professionalism is scored conservatively at 88 based on the rapid response and the customer's clear satisfaction with the interaction. Project completion is scored at 80 as t... Read more

This single review describes an emergency response during a holiday weekend in winter, with the contractor arriving within 20 minutes and successfully fixing a leak — a strong indicator of responsiveness and follow-through. Professionalism is scored conservatively at 88 based on the rapid response and the customer's clear satisfaction with the interaction. Project completion is scored at 80 as the review confirms the leak was fixed, though no detail is given about the complexity or completeness of the repair. Experience is scored conservatively at 75 since the reviewer confirms the problem was resolved but provides no technical detail about the quality of workmanship. Pricing is entirely unmentioned and cannot be scored. Read less