Confidence Plumbing Company

The reviews for Confidence Plumbing paint an overwhelmingly negative picture across nearly every dimension. Professionalism is severely damaged by multiple documented no-shows without notice, a plumber who verbally abused a homeowner with profanity, dismissive phone staff, and a pattern of failed appointment scheduling across multiple reviewers. Project completion is critically low, with repeated ... Read more

The reviews for Confidence Plumbing paint an overwhelmingly negative picture across nearly every dimension. Professionalism is severely damaged by multiple documented no-shows without notice, a plumber who verbally abused a homeowner with profanity, dismissive phone staff, and a pattern of failed appointment scheduling across multiple reviewers. Project completion is critically low, with repeated instances of work not being completed, no-shows on emergency calls, and a systemic pattern of substandard installations (improper P-trap gaskets, non-code-compliant drain pipe installations on tankless water heaters) affecting multiple homes on entire streets. Experience scores are poor, with documented code violations, improper installations discovered years later causing property damage, and a master plumber who denied fault without even inspecting the work. Pricing received a limited-data score reflecting one reviewer's frustration with a $105 diagnostic-only fee that yielded no repair, which was perceived as deceptive. The sole positive review praises material choices (copper tubing, ABS for sewer) but lacks specifics and stands in stark contrast to the overwhelming volume of detailed negative accounts. Read less