Barnes Plumbing & Heating

Barnes Plumbing has a solid base of positive feedback across multiple dimensions, with many reviewers praising punctuality, politeness, and honest pricing. However, recurring complaints about communication failures — unreturned calls, full voicemail boxes, and lack of follow-through — meaningfully drag down professionalism and project completion scores. One reviewer noted sloppy workmanship an... Read more

Barnes Plumbing has a solid base of positive feedback across multiple dimensions, with many reviewers praising punctuality, politeness, and honest pricing. However, recurring complaints about communication failures — unreturned calls, full voicemail boxes, and lack of follow-through — meaningfully drag down professionalism and project completion scores. One reviewer noted sloppy workmanship and an unexpected charge for bringing a family member on-site, which tempers the experience score. Pricing is generally viewed favorably, with hourly billing and estimates that closely match final charges, but the pattern of responsiveness issues is a consistent and credible concern across multiple independent reviews. The majority of reviews are from 2011–2019, with only one review from the past three years, which limits confidence in how the business currently operates. Read less