$99 Rooter

99 Rooter has a large and loyal customer base with many repeat clients spanning 10+ years, and individual technicians like Kalob, Maggie, Justin, Paul, Tony, and Caleb consistently earn strong praise for professionalism, friendliness, and technical skill. However, the review pool contains a significant and recurring pattern of serious complaints: multiple reviewers independently describe bait-and-... Read more

99 Rooter has a large and loyal customer base with many repeat clients spanning 10+ years, and individual technicians like Kalob, Maggie, Justin, Paul, Tony, and Caleb consistently earn strong praise for professionalism, friendliness, and technical skill. However, the review pool contains a significant and recurring pattern of serious complaints: multiple reviewers independently describe bait-and-switch pricing tactics, unauthorized credit card charges, upselling to unnecessary jetting services, and work left incomplete or causing additional damage. Project completion is a notable weak point, with several reviews documenting flooded basements, holes left in walls, lines not actually cleared, and no-shows after scheduled appointments. Pricing confidence is undermined by a stark contrast between the brand name implying $99 service and actual charges frequently reaching $450–$2,000+, with hidden labor costs and disputed invoices cited across multiple reviews. Read less